Terms & Conditions
Last updated: 28 July 2026
These Terms & Conditions govern the use of this website and the access to information, reservations and communications related to The Estrela Society presents: Under the Falling Stars.
By using this website, submitting a form or interacting with our services, you agree to these Terms & Conditions.
1. Who we are
This website is operated by:
The Estrela Society
Email: theestrelasociety@gmail.com
Throughout these Terms & Conditions, “The Estrela Society”, “we”, “us” and “our” refer to the website operator and/or event organiser.
2. About the event
The Estrela Society presents: Under the Falling Stars is a limited-capacity event experience combining wine, gastronomy, music and astronomy in Serra da Estrela, Portugal.
Event details, including date, location, schedule, artists, partners, programme, services and availability, may be updated or changed when necessary.
3. Website information
We make reasonable efforts to ensure that the information on this website is accurate and up to date.
However, content may be provided for general information only and may be subject to confirmation, updates or changes.
We do not guarantee that all information will always be complete, current or free from errors.
4. Reservations and ticket purchases
Reservations, ticket sales or payment processing may be handled through an external ticketing or booking platform.
If you purchase tickets or make a reservation through an external platform, that platform’s own terms, conditions, privacy policy, payment rules and refund policy may apply.
We are not responsible for technical issues, payment failures, account issues or policies controlled by third-party platforms.
5. Capacity and availability
The event may have limited capacity.
Submitting an enquiry does not guarantee availability, reservation or entry.
Reservations or tickets are only confirmed when expressly accepted or confirmed through the appropriate official channel or ticketing platform.
6. Prices and payments
Prices, fees, availability and payment conditions may be displayed on this website or on an external ticketing platform.
Prices may be subject to taxes, platform fees or additional costs, depending on the ticketing provider.
Payment terms are defined at the time of purchase or reservation.
7. Refunds, cancellations and changes
Refunds, cancellations, exchanges and transfer requests are subject to the specific rules communicated at the time of purchase and/or the rules of the relevant ticketing platform.
For leisure services scheduled for a specific date or period, the statutory withdrawal right that applies to certain distance contracts may not apply under Portuguese law. Any cancellation or refund rights applicable to a reservation will be communicated before purchase or confirmation.
The organiser may need to change event details due to operational, safety, weather, artist availability, venue, legal, technical or force majeure reasons.
Where required, we will communicate relevant changes through appropriate channels.
8. Weather and outdoor conditions
The event may include outdoor or open-air components.
Guests are responsible for dressing appropriately for mountain and night-time conditions, including cold temperatures, wind or uneven terrain.
The organiser may adapt the programme, timings or location within the venue area for safety, comfort or operational reasons.
9. Guest conduct
Guests are expected to behave respectfully towards other guests, staff, performers, partners, venue representatives and the surrounding environment.
The organiser reserves the right to refuse entry or remove any person whose behaviour is unsafe, disruptive, abusive, unlawful or contrary to the spirit of the event.
10. Alcohol and responsible consumption
The event may include wine or alcoholic beverages.
Guests are responsible for consuming alcohol responsibly and must comply with applicable legal requirements.
The organiser may refuse service where appropriate for safety, legal or responsible service reasons.
11. Accessibility and health considerations
Guests with accessibility needs, dietary restrictions, allergies or relevant health considerations should contact us in advance.
We will make reasonable efforts to accommodate requests where possible, but availability may depend on the venue, suppliers and operational constraints.
12. Photography and video
The event may be photographed or filmed for communication, promotional, archival or editorial purposes.
By attending the event, guests acknowledge that they may appear incidentally in photo or video materials captured in public or event areas.
Where required by law, specific consent may be requested for identifiable promotional use.
If you have concerns about photography or filming, please contact the event team before or during the event.
13. Intellectual property
All content on this website, including text, design, images, graphics, logos, videos, layouts and visual identity, belongs to The Estrela Society, its partners, licensors or respective rights holders.
You may not copy, reproduce, distribute, modify, publish or use website content for commercial purposes without prior written permission.
14. External links
This website may include links to third-party websites, platforms or social media pages.
We are not responsible for the content, availability, security, policies or practices of third-party websites.
Accessing external links is done at your own risk.
15. Website availability
We aim to keep the website available and functioning properly.
However, we do not guarantee uninterrupted access, error-free operation or compatibility with all devices and browsers.
We may suspend, update or modify the website at any time for maintenance, security or operational reasons.
16. Limitation of liability
To the fullest extent permitted by law, we are not liable for indirect, incidental, consequential or unforeseeable losses arising from the use of this website, third-party platforms or participation in the event.
Nothing in these Terms & Conditions limits liability where it cannot legally be limited.
17. Force majeure
We are not responsible for failure or delay caused by events beyond our reasonable control, including extreme weather, natural events, public authority decisions, strikes, technical failures, safety risks, illness, transport disruption, venue restrictions or other force majeure circumstances.
18. Privacy
The processing of personal data is described in our Privacy Policy.
By using this website or submitting personal data, you acknowledge that your data will be processed in accordance with that Privacy Policy.
19. Changes to these Terms & Conditions
We may update these Terms & Conditions from time to time.
The updated version will be published on this page with a new “Last updated” date.
20. Governing law and jurisdiction
These Terms & Conditions are governed by the laws of Portugal.
Any disputes arising from these Terms & Conditions shall be subject to the competent Portuguese courts, without prejudice to any mandatory consumer rights that may apply.
21. Contact
For questions about these Terms & Conditions, please contact:
The Estrela Society
Email: theestrelasociety@gmail.com